Operational Messages

Expert Advisors Operational Messages

Observe the message number displayed in red in the EA dashboard. Find that EA code in the table below and click on that number to see the details and possible resolutions:

EA Code	Severity	Message	Description
1001	Error	Setup problem: DLL imports not allowed. Tick Allow DLL imports in Common tab of the properties window.	Configuration setting is missing to allow the EA to use dynamicaly loaded libraries (DLLs). Enable the load of DLLs and restart the EA. More...
1002	Error	Incomplete EA installation: Run setup application for MT5 instance "<MT5DataPath>'s Data Folder"	Product installation is not complete or damaged. Run the setup application for the MT5 terminal instance as displayed. More...
1006	Error	MT5 Expert Advisors are disabled: click AutoTrading icon on MT5 toolbar to execute the EA.	EA does not perform its operations, not monitoring nor reacting to price movements of the market. More...
1007	Error	Live trading is not allowed ( sign): press F7 and tick Allow live trading box on Common tab.	The EA is unable to perform trading operations, there is a sign in the top right corner of the chart. More...
1008	Error	Authentication failed or interrupted (<Stopped>, <Status>, <Response>, <Reason>, <FlipOverCount>, <Latency>)	The EA is not able to authenticate the user access to the service at its start up time. More...
1121	Error	Order close failed at bid <Bid> for #<TicketNo> <TicketType> cmnt:<TicketComment> (<AttemptNo>, <TicketCount>/ <TotalTicketCount>, <Latency>ms)	Attempt to close an open trade returned with error. More...
1163	Warning	Connection - Down X times Last time...	The MT5 lost connection to the broker's server. More...
2101	Error	Initialization failed	Initialization failed More...
2118	Error	Service access disabled (<AccessID>, <ConfirmationID>) - shutting down...	The user quits the authentication process, or the EA is not able to authenticate the user access to the service. More...