No Updates to Chart

Issue

The TradeReceiver Trial EA does not update information on the chart for several minutes.

Connection Lost

MetaTrader should be connected to the broker's server.

Procedure

  1. Check the bottom right corner of MetaTrader, this is when it has lost connection to the server:

    No connection
  2. If connection is lost then login again or restart MT to force reconnection. Try again activating the TradeReceiver Trial EA when connection is back.

Demo account is expired

MT4 will not be able to connect to the demo account if it's expired. In this case MT4 will keep asking for the login details and fail all login attempt.

Procedure

When this happens open a new demo account (right-click on the Accounts in the Navigator window and select the Open an Account).

Open an Account

Market is closed

New tick information and updates to chart happens when markets are open.

Procedure

Double check that markets are meant to be open currently.

Disk is full

There should be at least 50MB free disk space available on the drive MetaTrader is installed on.

Procedure

If the free disk space is low then free up space.